Skip to main content
December 1, 2022 – January 31, 2023

FAQ’s

How do I login?

Your login information is your email address you provided during registration. Your access code was emailed to you and printed on the back of your badge.  Click here and select “I can’t find my access code” option if you would like your access code sent to your email address.

What browser should I use?

Get the latest Google Chrome, Firefox, Edge, Opera, or Safari.
If you can’t see the login fields (where you enter your email and access code) on the My Account page and you are using an older MAC, your Mac is probably running an old operating system (OS) such as macOS 10.11 or older. Please update you MAC to at least mac 10.12.1 or please try using Firefox which may display the login fields for you.


Watch this video to see how you can add a your profile picture:


Saving APP To Your Device/Phone Home Screen

IPAD OR IPHONE

  1. Launch Safari app. *Please note that this does not work from the “Chrome” app.
  2. Enter into the address field the URL of the website you want to create a shortcut to. Tap Go.
  3. Tap the icon featuring an arrow pointing up coming out of a box along the bottom of the Safari window to open a drop-down menu.
  4. Scroll down and Tap Add to Home Screen. The “Add to Home” dialog box will appear, with the icon that will be used for this website on the left side of the dialog box.
  5. Enter the name for the shortcut using the on-screen keyboard and tap Add. Safari will close automatically and you will be taken to where the icon is located on your device screen.

ANDROID

  1. Launch the Chrome app. *Please note that this does not work from the device’s native web browser app.
  2. Open the website or web page you want to pin to your home screen.
  3. Tap the menu icon (3 dots in upper right-hand corner) and tap Add to Home Screen.
  4. You’ll be able to enter a name for the shortcut and then Chrome will add it to your home screen.

What can I do in a Virtual Event Platform? 

  • Attend live educational sessions where you will be able discuss the session with other attendees and ask questions   
  • Network with professionals and peers in real time 
  • Discuss issues, ideas and work that focus on a topic of mutual concern 
  • Visit with exhibitors to find solutions or new ideas to help run your dealership 

Will the sessions be available on-demand after?
Yes, most of the sessions will be available until January 31, 2023. LIVE sessions from Wells Fargo, Morgan Stanley and Spader Business Management will not be recorded. The companies encourage you to visit their virtual booths for more information. 

How do I watch a session?
Make sure you’re logged in, go to the Workshops page and click on the title of each session you are interested in viewing.  You can then watch by clicking the play button. 

Can I access and view recordings of any sessions from the convention?
Your virtual event registration includes access to educational session recordings

Are the presentation slides available to download?
If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download. 

Can I add notes while watching?
Yes, go for it! When in a session, click the myNotes tab, type and export them later on. 

Will I be able to take away information or brochures from the event?
Yes. Like any physical event, information will be made available for you.  You can download documents, brochures, or catalogs provided by each exhibitor to save or print. 

Can I invite my friends to attend the event?
Absolutely. Your event is counting on you for spreading the word. You can simply share the link of the event page to allow them to register and enter the event at their convenience. 

Do I have to be a member of RVDA or RVDA of Canada to attend the Event?
No, the event is open to non-members in the RV Industry.  The content is not intended for RV Owners or the general public. 

Is there a Code of Conduct for the event?
Yes. To view the Terms of Attendance click here. Failing to adhere to Terms of Attendance will result in you being asked to leave the virtual event.  

Can I share my virtual event login information with other members of my team?
For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. The questions asked, and the polling conducted within that single login session are all tied to the account of the individual that purchased the virtual event.